Services & Support

Services and support are available for the implementation and support of i.AIM® as well as the improvement of the Asset Integrity Management process for your company – ensuring maximum return on AIMS investment.


Create, update, convert drawings to smart drawings that will fully integrate with i.AIM® and other corporate systems such as SAP and PI.


Deployment of i.AIM® engine – assurance and compliance to i.AIM® methods and standards.

Inspection Management

All phases of Inspection Management, from planning and data collection to reporting.

Custom Integration

Corporate systems; SAP, Maximo, Primavera, PI (Process Information), Process Control, Laboratory Information Management System (LIMS), Third party tools, AutoCAD, Intelligent Pig, Dataloggers, Tablets, ROV, Corporate library, PRV Ventil bench test machine.

Data Collection/Migration

Site data collection/formatting for population of database with alignment to corporate systems like SAP, PI and AutoCAD for dynamic interfaces. Data migration experience covering but not limited to: equipment registry, equipment engineering specifications, drawings, inspection and maintenance history, wall thickness readings, chemical composition readings, CP, Intelligent Pigging, Right of Way inspections, ROV videos and all data required for IOW criteria, monitoring and reporting.


Annual equipment integrity reports, planning reports, overdue inspections, turnaround reports, SAP alignment (hierarchy, schedules, corrective maintenance requests), etc. Customizable report generation available per client needs.

Training / Development

Training packages developed for targeted audiences (inspectors, corrosion engineers, shop RV technicians, management, field technicians, etc.) Training/development of site superuser(s) to act as focal point between site team and Primalux, as well as offsite training for contractors.


Support can be done remotely or done via a locally trained staff. Local staff are brought on during the early stages of the project, so they are familiar with the client environment, procedures and data. This all depends on the support level requested by the client.

See how Primalux i.AIM® can benefit your business.

Download our free brochure.